Terms of service

Terms of Service

Last Updated: July 19, 2025

Welcome to Zen Luxxe Artisanal Body & Candle Co.! These Terms of Service ("Terms") govern your use of our website www.zenluxxe.com, operated by Zen Luxxe, LLC. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully.

📦 1. Products & Availability

All of our products are handcrafted in small batches. This means items may vary slightly in appearance, texture, or scent from time to time. We do our best to keep everything in stock, but due to high demand or seasonal availability, some products may sell out.

We reserve the right to limit quantities, discontinue products, or modify descriptions at any time without prior notice.

🛒 2. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method provided.

  • We may refuse or cancel orders at our sole discretion.

Prices listed are in USD and do not include applicable taxes or shipping fees unless stated.

🚚 3. Shipping

Orders are processed within the stated time on the product or checkout page. Once shipped, you will receive tracking information. We are not responsible for delays caused by carriers, incorrect addresses, or customs (for international orders).

🔁 4. Returns & Refunds

Please review our Return & Refund Policy for details. All sales are final. We do not accept returns or exchanges unless a product is damaged upon delivery.

💡 5. Intellectual Property

All content on our site — including product names, descriptions, logos, images, and designs — are the property of Zen Luxxe Artisanal Body & Candle Co. and protected under copyright and trademark laws. You may not use, copy, or reproduce any part of our site without written permission.

🔐 6. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

🚫 7. Prohibited Uses

You may not use this site:

  • For any unlawful purpose

  • To infringe upon our intellectual property

  • To spam, phish, or harm our systems or users

  • To transmit viruses or malicious code

📝 8. Changes to These Terms

We may update these Terms occasionally. The latest version will always be posted on this page. Your continued use of our site after changes means you accept the revised terms.

📩 Contact Us

If you have questions about these Terms, please reach out to us at:

Zen Luxxe Artisanal Body & Candle Co.
📧 Email: shopzenluxxe@gmail.com
📬 Address: 282 Kilcourse Street, South Bound Brook, NJ 08880